Refund Policy

Updated August 27, 2026

Our return and exchange policy includes items with defects and items without defects. Contact us no later than 30 days following delivery. Only new, unused items in their original condition qualify; keep the packaging, tags, and all accessories that came with the item.

A non-defective request may result from personal preference, a mistaken selection, or a simple change of mind. Claims may also concern breakage, a defect, an incorrect item, missing pieces, or a material difference from the listing. Identify the order number and checkout email and explain the issue, adding product and packaging photos or video for damage, defects, incorrect deliveries, or missing parts.

Obtain approval before posting your parcel. Mail returns with the complimentary label enclosed in the original package. No restocking fee applies, and replacement exchanges are subject to stock. Once approved, a refund is processed within 10 days and sent back to the payment method used for the purchase.

Email: plfglgkfvcx@gmail.com
Mailing address: 412 W 15th Ave, Anchorage, AK, 99501, US
Phone: (907) 517-1163